General Information

In order to provide you and your customers with the best possible service, please send us your handling request in advance by filling out the form below. As an alternative, you may also send it through fax, SITA (BRNKKXH) or by email to

The passenger meeting point is at the main Information Desk in the airport's terminal.

Please mind that Ground Handling is mandatory for scheduled, charter and taxi flights as well as for non-commercial operations with aicrafts above 3.5 tons of MTOW. Ground Handling is also mandatory for all flights arriving from or departing to a non-Schengen country.

Our available services are:

  • Passenger Handling

  • Flight Planning, incl. Meteo

  • Station Control

  • Catering

  • Crew Services (crew lounge, transfer or hotel)

  • Fueling (BM-Services, Shell)

  • Cargo Handling, DGs only on request and prior to approval by airport authorities

We accept payment by cash as well as major credit cards (American Express, Mastercard, VISA) and debit cards (Maestro-Card, Postcard).

Flughafen Bern AG - Bern Airport
Tel. +41 31 960 21 31
Fax +41 31 960 21 41